Carers Matter Norfolk
Drawing on the expertise and experience of Carers Matter Norfolk teams, they seek to offer services which are tailored to meet what matters to you as a carer. You can access support online, on the telephone or in person.
Phone
0800 083 1148
Website
www.carersmatternorfolk.org.uk
Email
info@carersmatternorfolk.org.ukCarers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Phone
0808 808 7777
Website
Carers UK
Email
info@carersuk.orgYoung Carers
You are a young carer if you are under 18 and are looking after someone regularly because they’re physically or mentally ill, disabled or have an addiction. You might be caring for your mum, dad or grandparent or you might be helping your parents care for a brother or sister who is unwell, has a disability or special needs.
Website : www.youngcarersmatternorfolk.org
Free Telephone Advice line:
0800 083 1148Social care and support guide
If you or someone you know needs help with day-to-day living because of illness or disability, this guide explains your options and where you can get support.
Website
NHS: Social care and support guideNorfolk County Council
Carers Emergency Plan
An emergency plan contains important information about the person you care for. It explains what needs to happen in an emergency if something happens to you. For example, if you are unwell or have an accident and cannot care for the person. Having this plan in place makes it easier and quicker for someone else to support them when you can’t.
Once you create an emergency plan, you’ll get an emergency carer’s card with a phone number on it. You (or someone else if you can’t) can call this number to put your plan into action if something happens.
Emergency Plan info
Norfolk County Council
0344 800 8020
Carers
Page published: 9 May 2023
Last updated: 30 September 2026