Contacting us if you have a complaint or concern

We try to meet the highest standards when collecting and using personal information. We encourage people to bring concerns to our attention and we take any complaints we receive very seriously. You can submit a complaint through the practices complaints procedure, which is available on our website, or you can write to:

The Practice Manager
Plowright Medical Centre
1 Jack Boddy way
Swaffham
PE37 7HJ

Tel: 01760 722797

If you remain dissatisfied with the practice decision following your complaint, you may wish to contact:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 1231113

The information commissioner will not normally consider an appeal until you have exhausted your rights of redress and complaint to the practice.